![Got a strange email from XBox tech support: Your Console Won't be Able to Play New Games... anyone else? : r/xboxone Got a strange email from XBox tech support: Your Console Won't be Able to Play New Games... anyone else? : r/xboxone](https://external-preview.redd.it/iLUYjAZydglub_XJ0gDhvvNOddIHHIgZ5TlR749PBng.jpg?auto=webp&s=59d782db32211fd9f284d2b03127529684b35b83)
Got a strange email from XBox tech support: Your Console Won't be Able to Play New Games... anyone else? : r/xboxone
![ShannonTheGuy™ on Twitter: "@XboxSupport You denied my request stating that since I "bought" it in September (Pre-Order), I was outside of your 14 day refund policy and was promptly closed. Side note ShannonTheGuy™ on Twitter: "@XboxSupport You denied my request stating that since I "bought" it in September (Pre-Order), I was outside of your 14 day refund policy and was promptly closed. Side note](https://pbs.twimg.com/media/Epid2sIWwAAOgGp.jpg)
ShannonTheGuy™ on Twitter: "@XboxSupport You denied my request stating that since I "bought" it in September (Pre-Order), I was outside of your 14 day refund policy and was promptly closed. Side note
![My conversation with Xbox customer service from 2018 and just came across the screenshots. Thank you Robert for the top tier customer service! : r/ xbox My conversation with Xbox customer service from 2018 and just came across the screenshots. Thank you Robert for the top tier customer service! : r/ xbox](https://preview.redd.it/71jgdop3n2191.jpg?width=640&crop=smart&auto=webp&s=edb7ec0d26fa09c744846b7ab9508c9e75b3b511)